Terms & Conditions

Terms & Conditions

Version: 1.0

Welcome to our online shop! By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully.

1. About Us

This website is operated by Actelon (A Division of Morvikas Enterprises). All products and services shown are subject to availability and these terms.

2. Using Our Website

  • • You must be at least 18 years old or use the site under a parent/guardian’s supervision.
  • • Do not copy or reuse our images, text, or designs without permission.
  • • Use our site only for lawful purposes.

3. Orders & Payment

  • • Orders are confirmed once payment is received (unless using Cash on Delivery, if available).
  • • We accept all leading banks' Credit & Debit Cards, UPI Payments, and Net Banking facility is also available.
  • • We can cancel or refuse any order for reasons like incorrect pricing, stock errors, or suspected fraud.

4. Prices & Availability

  • • We try to keep prices and product details accurate, but they may change without notice.
  • • If there’s a pricing or stock error, we may contact you to confirm or cancel the order.

5. Shipping & Delivery

  • • Delivery times are estimates and may vary.
  • • If we arrange the courier, we’re responsible until the package reaches you.
  • • If you choose your own courier, you take responsibility once the package leaves us.

6. Returns & Refunds

  • • Please check our Returns & Refund Policy for details.
  • • Returned items must be unused, in their original packaging, and within the allowed return period.

7. Privacy

  • • We collect and use your information only as explained in our Privacy Policy.
  • • We don’t sell your personal information to third parties.

8. Third-Party Links

Our site may link to other websites. We are not responsible for their content or policies.

9. Limitation of Liability

We’re not liable for indirect losses (like loss of profits or data) caused by using our site or products.

10. Changes to These Terms

We may update these terms at any time. The latest version will always be available on our website.

11. Governing Law

These terms are governed by the laws of India. Any disputes will be settled under Kolkata Jurisdiction.

12. Contact Us

  • Email: support@actelon.com
  • Phone: +91-6292005584
  • Address: 25A, Dr. S. C. Banerjee Road, Kolkata-700010