Privacy Policy
Cancellation & Refund Policy
Order Cancellation
At Actelon, we value your trust and understand that sometimes plans may change.
- Orders can be cancelled within 24 hours of purchase at no additional cost.
- Once your order has been processed or dispatched, it cannot be cancelled. However, you may request a return or replacement after delivery as per our Return Policy.
- Customized or special-order items cannot be cancelled once confirmed.
Refund Policy
- Once a cancellation or return request is approved, the refund will be processed within 7–10 business days.
- For prepaid orders, refunds will be credited back to the original payment method.
- For Cash on Delivery (COD) orders, refunds will be made via bank transfer to the customer’s provided account details.
- Refund timelines may vary depending on your bank or payment provider.
Need Assistance?
If you have any questions regarding your order, cancellation, or refund, please reach out to us:
Email: support@actelon.com
Phone: +91 6292005584
Our customer support team is always here to help you with a smooth and transparent shopping experience.
- Choosing a selection results in a full page refresh.
